Why can't I adjust the volume to the maximum level? Category : Setup / Operation If the volume level still remains the same or a warning message pops up after you press the " " button to adjust the volume, please ensure that the [Volume limit] setting is disabled. Route: SETTINGS > Volume Limit > off Is the answer helpful? Related What should I do if my MP3 media player is not responding even if I press any button or have it charged? There are some folders in my new Digital Media Player , can I delete them? What file formats do my media player support? How do I convert files? Technical Support If the answer can't help you, you can contact the Tech Support Department Get Started