Why are only certain applications, such as Facebook, able to view/select photos from the JetDrive Go? Category : Software / Firmware / Applications Whether an application has access to an external storage device depends on what the app supports.If the JetDrive Go device does not show up for selection, the app does not support the JetDrive Go. Is the answer helpful? Related How do I remove a computer virus from my JetDrive Go? I have installed the JetDrive Toolbox. How come my JetDrive Lite / JetDrive Go is still not recognized by the Mac? Will the JetDrive Go read or store music, videos or audio books purchased from iTunes? Technical Support If the answer can't help you, you can contact the Tech Support Department Get Started