1. the visitor’s IP

1. the visitor’s name
2. the visitor’s email 
3. the visitor’s occupation*
4. the model of products purchased by the visitor*

1. Contacting the visitor who wins the prize.
2. Analyzing the composition of the visitor who participate in marketing activities held by Transcend.

1. the visitor’s name
2. the visitor’s email 
3. the visitor’s phone number
4. the visitor’s country*
5. purchase information and product information*
6. the visitor’s opinion*

1. Replying to the visitor.
2. Analyzing the composition of the visitor who contacts Transcend and the contact reason, for improving the service quality.

1. the visitor’s name
2. the visitor’s email 
3. the visitor’s phone number
4. the visitor’s gender, age and country *
5. purchase information and product information*
6. the visitor’s satisfaction evaluation *

1. the visitor’s account ID#
2. the visitor’s password#

1. the visitor’s name
2. the visitor’s email 
3. the visitor’s phone number
4. the model, serial number (S/N) and the RMA reason* 
5. the visitor’s address
6. the visitor’s account ID# 
7. the visitor’s password#

1. Sending repaired products and contacting the visitor who seeks RMA service.
2. Analyzing the data of RMA products.

DrivePro

APP: Android/iOS
PC-tool: Windows/macOS

1. device model*
2. operating system*
3. the user’s usage history of licensed software*
4. the user’s gender, age and country*

DrivePro Body

APP: Android/iOS
PC-tool: Windows/macOS

1. device model*
2. operating system*
3. the user’s usage history of licensed software*
4. the user’s gender, age and country*
5. serial number (S/N) of the DrivePro Body*

JetDrive Go

App: iOS

1. the user’s usage history of licensed software*
2. the user’s gender, age and country*
3. the user’s name and email of Facebook (or Dropbox, or Google Drive, or Instagram)
4. the user’s photos, videos from Facebook (or Dropbox, or Google Drive, or Instagram)and contact person of the device

1. Automatic login.
2. Providing data backup service.
3. Improving the quality of licensed software.

SSD Scope

PC-tool: Windows

1. device model*
2. operating system*
3. the user’s usage history of licensed software*

StoreJet Cloud

APP: Android/iOS
PC-tool: Windows/macOS

1. device model*
2. operating system*
3. the user’s usage history of licensed software*
4. device ID
5. name of the StoreJet Cloud
6. the user's email and password (or name, email of Facebook, or Google Drive account, or Dropbox account)

1. Membership registration and automatic login.
2. Improving the quality of licensed software.
3. Backup service.

Transcend Elite

APP: Android
PC-tool: Windows/macOS

1. device model*
2. operating system*
3. the user’s usage history of licensed software*
4. the user’s gender, age and country*
5. the user's account and password of Google Drive/Dropbox/iCloud/OneDrive

1. Improving the quality of licensed software.
2. Backup service.